Terms of Service

Calendar Force is operated by Calendar Force Pty Ltd (ABN 58 695 616 794), an Australian company. In these terms, "we", "us" and "our" mean Calendar Force Pty Ltd, and "you" means the account holder.

Calendar Force is delivered through two surfaces, and these terms apply to both:

• The Google Calendar add-on — used to set and manage SMS reminders directly from a Google Calendar event.
• The web application at app.calendarforce.com — which includes SMS reminders plus the additional features described below.

Depending on the features you use, the service may:

• Send SMS reminders for your calendar events
• Read and write events in the Google Calendars you connect
• Generate invoices and related documents as Google Docs in your own Google Drive
• Send email from your Google account on your behalf, such as delivering an invoice to your client
• Read and write Google Sheets that you create through the service or explicitly select
• Store and match photographs you or your staff upload in support of invoicing
• Extract data from remittance documents you provide, in order to reconcile payments
• Provide a staff portal where your workers can view their assigned jobs and upload photographs

Not every feature is available on both surfaces. The Google Calendar add-on provides the SMS reminder functionality only.

To use Calendar Force, you must have a Google account with access to Google Calendar. You are responsible for maintaining the security of your account and for all activities that occur under your account.

If you invite staff members to the staff portal, you are responsible for who you grant access to, for removing access when it is no longer required, and for ensuring those individuals are aware of how their information will be handled.

Calendar Force uses two prepaid units. Credits are consumed by sending SMS reminders — one credit per SMS sent. Invoice tokens are consumed by generating invoices — one token per invoice. Credits and tokens are purchased separately and are not interchangeable.

• No expiration: Neither credits nor invoice tokens expire while your account remains active.
• Refunds: Consumed credits and tokens are non-refundable. Unused balances are refundable in the circumstances set out in our Refund Policy, in section 13 of these terms, and in any case where a refund is required by law.
• Pricing changes: We may change the price of credit packs and token packs. Price changes apply only to future purchases and never to credits or tokens you have already bought. We will give at least 30 days' notice of a price change through the service or by email.
• GST: Prices are shown in Australian dollars. Unless stated otherwise, prices are exclusive of GST, and GST is added at checkout where applicable.

You are the sender of every SMS message dispatched through your account. We provide the delivery mechanism; we do not select your recipients or author your content.

You warrant that, for every number you send to:

• You have the recipient's consent to send them messages, whether express or reasonably inferred
• You comply with the Spam Act 2003 (Cth) and, where you send marketing rather than transactional messages, the Do Not Call Register Act 2006 (Cth)
• You have given the recipient any privacy notice required of you under the Privacy Act 1988 (Cth)
• You will promptly action any opt-out or complaint you receive

You indemnify us against any claim, penalty, or loss arising from messages sent through your account in breach of these warranties.

Where you use the invoicing features, Calendar Force generates invoices and related documents from data you supply — including your business details, ABN, banking details, client records, service records, rates, and any photographs you attach. This section governs that use.

• You are the issuer. Every invoice generated through the service is issued by you to your client. Calendar Force is not a party to that transaction, is not the supplier of the goods or services invoiced, and does not collect payment on your behalf.
• You are responsible for accuracy. Invoices are generated automatically from the data in your account and the template you select. You must review each invoice before it is issued. You are responsible for the correctness of every figure, description, ABN, GST treatment, and payment detail it contains.
• Not tax, accounting or legal advice. Calendar Force is a document generation tool. Nothing produced by the service constitutes tax, accounting, financial, or legal advice, and we are not a registered tax agent or BAS agent. Whether a document meets the requirements of a valid tax invoice, and whether the GST treatment applied is correct, remains your responsibility. If in doubt, consult your accountant or registered tax agent.
• Automated sending. If you enable automatic invoice sending, invoices will be generated and emailed from your Google account without further review by you. You accept responsibility for invoices sent this way, and you may disable the feature at any time in your settings.
• Documents live in your Drive. Invoices are created in your own Google Drive and remain under your control. We do not hold the authoritative copy.

Calendar Force is not a record-keeping or archival service. You are responsible for retaining your own business records for the periods required by Australian law — which for most businesses means at least five years for tax and GST records, and seven years for financial records under the Corporations Act 2001 (Cth).

Because invoices and related documents are created in your Google Drive and your Google Sheets, they remain yours and are unaffected if you stop using Calendar Force. Closing your Calendar Force account does not delete those documents, and equally does not preserve them — your Google account and its retention settings govern them, not us.

We retain our own billing and payment records for seven years to meet Australian financial record-keeping obligations. Other data is retained and deleted as set out in our Data Retention Policy. We do not undertake to retain your operational data for any period beyond what that policy states, and you should not rely on Calendar Force as your only copy of anything you may later need.

Calendar Force operates on your Google data only under the permissions you grant at sign-in, and only to deliver the features you use. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Our Privacy Policy sets out exactly what we access and why.

You may revoke our access at any time from your Google account security settings. Doing so will stop reminders from sending and stop invoice generation, and may leave scheduled items undelivered.

Your use of Google Calendar, Drive, Gmail and Sheets is governed by your own agreement with Google. We are not responsible for changes Google makes to those services, or for any suspension or limitation Google applies to your Google account.

Calendar Force and its original content, features, and functionality are owned by Calendar Force Pty Ltd and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, or create derivative works based on our service without our express written permission.

Your data remains yours. You retain ownership of your calendar events, client records, invoices, photographs, and business information. You grant us a limited licence to process that material solely to provide the service to you.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts, or modifies any guarantee, right, or remedy you have under that law or any other law that cannot lawfully be excluded.

Sections 12 and 13 apply only to the extent permitted by law, and are read subject to this section.

Subject to section 11, Calendar Force is provided "as is" and "as available", and to the maximum extent permitted by law we exclude all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Subject to section 11, Calendar Force Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or relating to your use of Calendar Force. Our total liability for any claim arising from these terms shall not exceed the amount you paid us in the 12 months preceding the claim.

Where the Australian Consumer Law applies and permits us to do so, our liability for a failure to comply with a consumer guarantee in respect of services is limited to resupplying the services or paying the cost of having them resupplied.

By you. You may close your account at any time by contacting admin@calendarforce.com. If you close your account, unused credits and tokens are refundable only as set out in our Refund Policy.

By us, for cause. We may suspend or terminate your account where you breach these terms — in particular section 4 or section 5 — or where we are required to do so by law or by a supplier. Where we terminate for cause, unused credits and tokens are forfeited. Where the breach is capable of remedy and the circumstances allow, we will give you notice and an opportunity to fix it first.

By us, for convenience. We may discontinue the service or close your account for any other reason on 30 days' notice. If we do, we will refund the unused balance of any credits and tokens you have purchased.

On termination your right to use the service ceases. Your data is deleted in accordance with our Data Retention Policy, except where we are required to retain it by law. Documents already created in your own Google Drive are unaffected.